J.D. Power: Acura, MINI ace dealer service survey, Fiat Chrysler brings up the rear

No one likes taking a car in for service, and as J.D. Power's latest study shows, we loathe the process more today than we did a year ago. That said, some dealers make it far more bearable than others. As you might expect from the name, Power's U.S. Customer Service Index gauges consumer satisfaction with both maintenance and repair service...

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